About Us

A Bit About Us

Who we are…

We were one of the most recommended repair service providers in the New York and New Jersey areas and now proudly serving Waxhaw NC. We are known for supreme customer service and our impeccable attention to detail. From the moment you call to request service, you will be treated with courtesy and respect. As a trusted leader, we are committed to providing you a successful and stress free in-home repair.

DGI Appliance Repair Inc. was established by one of our senior technicians, who has over 15 years of experience repairing Appliances. He had a vision for a company that will provide people with an honest and fair service, and has made the company policies to reflect that vision. Our company has grown since it was first started, and has been selected to provide extended warranty services for large companies including Assurant Solutions, Sears, Asurion, Square Trade and Choice Home Warranty.

DGi Appliance Repair washer and dryer repair

Our values

Our core value is how we conduct our business.

Our business would not exist without our customers! We thrive to do what is right for our customers at all times, as we know that our customers are our main marketing campaign. Word of mouth is the most powerful advertising available in today’s society and our customer satisfaction and referrals will guarantee the future of our business.

Our goal

DGI Appliance repair provides unsurpassed service at the most competitive rate and timely manner. We understand that you want your appliance in operation as quickly as possible. That is why we provide our customers with a fast turn around time. 90% of all our repairs are completed the same day.

Our goal is to not only meet customer’s expectations, but to exceed them.

“There’s a difference between interest and commitment.

When you’re interested in doing something, you do it only when it’s convenient.

When you’re committed to something, you accept no excuses; only results.”

– Kenneth Blanchard

WHAT OUR CUSTOMERS SAY ABOUT US

Patrice Maisano

This company deserves 5 stars not just for their honesty and integrity. Dimitri certainly knows his way around appliances. He is knowledgeable, polite, very professional and a really nice person. He is a credit to this business.

Bella Waldman

Very pleased with service provided. Professional technician was able to identify an issue with SAMSUNG dryer within a seconds. Repair was done on a spot. Highly recommend

Patrice Maisano

We highly recommend DGi for appliance services. Dmitiry came to fix a cooktop and also checked a problem with our dryer. Replacement parts were available next day and repairs were done efficiently. Dmitiry is very knowledgeable, professional, and personable. I’m so glad we found DGI and will definitely use them again!

Michael Murnane

I called about our Jenn Air dishwasher not draining. From the initial call friendly and professional services, called the day before our appointment, called 15 minutes before and advised they were on the way. Demetri knowledgeable and professional. Will highly recommend DGI.

Antonia Bongiorno

I wanted to take this opportunity to tell you how much I appreciate your dedication and professionalism in handling my dyer issues. Demitry, your act of kindness like yours that helps us get through these very difficult times. You’re the shining light that reaffirms my belief in humanity. I really appreciate your guidance, and the time you spent with us to make this transition go well. Furthermore, you did this all with a fantastic attitude and willing disposition. I think you deserve a raise and promotion because people like you are so rare and we need to keep. We just wanted to make sure you know how much you are valued and appreciated. Rock on Demitry!

June Feigelman

The service offered by DGI Electronics is far superior to any other company we have ever used! Their technicians are the only ones who know how to fix my Fisher Paykal Dishwasher in one visit. Before we purchase any new appliances, I would make sure that this is the company that will service any of the extended warranties. When booking our appointment even the customer service person Vanessa was helpful and accommodating. They were wonderful to deal with!

Nickolas Haronitis

HIGHLY RECOMMENDED! DGI service as fast, accommodating and reliable. Dmitiry arrived at my house on time and was professional and polite. His knowledge showed by identifying the problem immediately and fixing it quickly. I will be referring DGI to other that need eletronic and appliance repair!

Joan Marie

THE BEST! You will not find a more honest company the best experience fast easy respectable unbeatable…… Its the first time I called and the only company I will call from now on….. Demitiry is a saint he ordered a lock for my dishwasher door in advance he was totally honest with me and said nothing is Wrong with my lock latch on door it was the rubber on the side of the door…. He quickly fixed the dishwasher door with no new parts necessary and no charge for the new lock part he ordered shocking! I will let everyone I know about DGI Appliance Demitry you made me so happy All the best